Questions before your first job?
Setup help, a quick walkthrough, Scale pricing, or a bug report — one inbox. We typically reply within 2 hours, Monday–Friday, 9:00 AM–5:00 PM EST.
Email hi@opeo.io
Include your workspace name if you have one. For bugs, add steps and a screenshot — we aim to fix critical issues within 24 hours.
Email hi@opeo.ioWondering where job photos live?
Cloudflare R2, Supabase, row-level isolation, and Lemon Squeezy for cards — plain language on our Security page.
Common questions
What are your support hours?
General support: Monday–Friday, 9:00 AM–5:00 PM EST, typically within 2 hours. We watch for critical outages outside those hours and respond as soon as we can.
Where are you located?
Opeo is remote-first — Delaware, USA & PL. No walk-in office — email is the fastest path.
Do you offer phone support?
Support is by email so every reply is documented. Scale and custom plans can request a scheduled call when needed.
How do I report a bug?
Email steps and screenshots to hi@opeo.io. Critical issues: we aim to fix within 24 hours.
Need to check our policies?