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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: July 16, 202610 min read
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Introduction

Welcome to Opeo ("we," "our," or "us"). We operate the SaaS located at https://opeo.io (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

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Information We Collect

We may collect information about you in a variety of ways:

Personal Data

Personally identifiable information that you voluntarily provide when you register, express interest in our products, or contact us.

  • Name and email address
  • Phone number
  • Account credentials
  • Profile information

Usage Data

Information automatically collected when you visit, use, or navigate the Service:

  • IP address, browser type, and browser version
  • Pages visited, time and date of visit
  • Time spent on pages and navigation paths
  • Information from cookies and tracking technologies

User-Generated Content

We may collect content that you create, upload, or post when using the Service, including comments, messages, posts, reviews, and other forms of user-generated content.

Google sign-in

If you sign in with Google, we receive basic profile information from Google (such as name, email address, and profile picture) to create or authenticate your account. We do not request your Google contacts or friend lists.

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Use of Your Information

We may use the information we collect about you for various purposes:

Provide, operate, and maintain our Service
Improve and personalize the Service
Understand how you use the Service
Develop new features
Customer support and service messages
Process subscriptions and payments
Send transactional emails and notifications
Detect and prevent fraud or abuse
Comply with legal obligations
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Third-Party Service Providers

We may share your information with third-party service providers that perform services on our behalf:

Supabase

Database (Postgres), authentication, and related backend services for accounts, jobs, and team settings

Cloudflare

CDN, security, Workers API, and R2 object storage for job photos and media

Lemon Squeezy

Payment processing and subscription billing (card details never touch Opeo servers)

Resend

Transactional and support-related email delivery

Sentry

Error monitoring and performance diagnostics to keep the Service reliable

These third-party service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Tracking technologies used may include beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

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Your Rights Under GDPR

For European Users

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

Right to Access

You have the right to request copies of your personal data.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your personal data to another organization or directly to you.

Right to Object

You have the right to object to our processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at hi@opeo.io.

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Your Rights Under CCPA

For California Residents

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):

Right to Know

You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you.

Right to Delete

You have the right to request deletion of personal information we have collected from you.

Right to Opt-Out

You have the right to opt-out of the sale of your personal information. (Note: We do not sell personal information.)

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your CCPA rights.

To exercise any of these rights, please contact us at hi@opeo.io.

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Your Rights Under PIPEDA

For Canadian Residents

If you are a Canadian resident, you have certain rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):

Right to Access

You have the right to access your personal information held by us.

Right to Correction

You have the right to challenge the accuracy and completeness of your personal information and have it amended as appropriate.

Right to Withdraw Consent

You have the right to withdraw consent to the collection, use, or disclosure of your personal information at any time.

To exercise any of these rights, please contact us at hi@opeo.io.

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Data Security

Your data is protected

We use administrative and technical measures appropriate to a cloud SaaS — including HTTPS in transit, access controls, and row-level isolation between workspaces. Details are on our Security page. No method of transmission or storage is 100% secure; we cannot guarantee absolute security of our systems.

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Data Retention

We keep account, customer, job, and media data while your account is active and you use the Service. When you close your account or request deletion, we delete or anonymize personal data promptly, except where we must retain records for legal, tax, billing, security, or dispute purposes. Email hi@opeo.io to request erasure or an export.

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Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hi@opeo.io.

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Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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Contact Us

If you have any questions about this Privacy Policy, please contact us: